Please make sure you have a computer, tablet or smartphone with a microphone, camera and a good internet connection. These things are imperative to your video appointment being successful. For the best results use a computer directly connected to your internet router/modem.

If you are not familiar with Zoom we recommend a “test video” before your appointment. This test will help you familiarize yourself with Zoom and check your microphone/speakers & video before your appointment. Please use the “Test” link below. Instruction for testing on a desktop or mobile app are available. 

TEST

Getting started on PC or MAC Computer

For Android, IOS and Tablet users see the bottom of this page.

Click the Telemedicine link on the Contact page of weedwell.com/contact as indicated in the photo below.

Please enter the meeting ID that was provided to you in your appointment confirmation email (10 digit number) & click join.

Please click the test audio button on the zoom pop up as indicated in the photo below. It’s very important to test your audio BEFORE entering the meeting.

A WeedWell™ member will join you momentarily. If you tested your audio before joining you should be able to see and hear one another. If you are having difficulty connecting with audio please phone into your meeting at 1-647-558-0588. You will be asked to enter a meeting ID number, this number can be found in the appointment reminder email you received. It will be a 10 digit number.

IOS and Android or Tablet

Click the Telemedicine link on the Contact page of weedwell.com/contact as indicated in the photo below.

Please enter the meeting ID  that was provided to you in your appointment confirmation (10 digit number) & enter your name in the box under “join with a personal link name”. Make sure the options “Don’t connect to audio” & “Turn off my video” are toggled to off under join options on this screen.

A WeedWell™ member will join you momentarily. If you tested your audio before joining you should be able to see and hear one another. If you are having difficulty connecting with audio please phone into your meeting at 1-647-558-0588 and enter the meeting ID you were sent in your appointment confirmation (10 digits).

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